Terms & Conditions

Effective October 27, 2026

These terms govern your use of wilkinsonsfinegoods.com and any purchase you make from it. The site is operated by Wilkinson's Fine Goods LLC, 347 E. Hickory St., Denton, Texas 76201, USA. In these terms, "we," "us" and "our" mean Wilkinson's Fine Goods LLC, and "you" means the person using the site.

By using the site or placing an order, you accept these terms. If you do not accept them, please do not use the site.

Using the site

You must be at least 18, or have the consent of a parent or guardian, to place an order. You agree not to use the site for any unlawful purpose, to interfere with its operation or security, to copy it by automated means, or to try to reach any part of it you have not been given access to.

We may refuse service, cancel an order, or limit quantities at our discretion, including where we believe an order was placed fraudulently or in breach of these terms.

Privacy and cookies

We use cookies so the site works and so we can understand how it is used. How we handle your information is set out in our Privacy Policy, which forms part of these terms.

Products and descriptions

We describe our goods as accurately as we can, including how they are made and where. Much of what we sell is made by hand from natural leather. Grain, color and markings vary from hide to hide, so the piece you receive will not be identical to the photographs. That variation is a property of the material and is not a defect.

Screens render color differently, so we cannot guarantee that a color on your display matches the finished piece.

Goods we carry from other makers are described as theirs. We do not present sourced goods as made by us.

Pricing and availability

Prices are in US dollars and may change without notice. Availability is not guaranteed, and listing a product is not an offer to sell. If an item turns out to be unavailable after you order, or if a price or description was published in error, we may cancel the order and refund you in full.

Orders, made to order and custom work

Most of what we make is built to order, one at a time. Each product page shows its own lead time, and that clock starts when the order comes in.

Custom, personalized and monogrammed work is built to your specification and cannot go back on the shelf, so it is final sale. We confirm spelling, sizing and details with you before we start. Once production begins, changes may not be possible.

Lead times are estimates given in good faith. If you need a piece by a specific date, tell us before you order and we will be straight with you about whether we can meet it.

Shipping

Orders over $300 ship free within the United States. Below that, shipping is charged by the weight of the parcel and the rate is shown at checkout before you pay.

Oversized pieces such as desk mats ship at their own flat rate and are not eligible for free shipping, because their size and weight make it unworkable on our end.

Risk of loss passes to you when the carrier takes possession of the parcel. We are not responsible for items lost or damaged in transit, though we will help you pursue a claim with the carrier.

Returns and exchanges

In stock goods may be returned or exchanged within 30 days, unworn, unused and in their original packaging. Made to order, custom, personalized and sale items are final sale. The full policy is on our Returns and Exchanges page and in our Refund Policy, both of which apply alongside these terms.

Intellectual property

The site and its contents, including text, photographs, product descriptions, logos, marks and designs, belong to Wilkinson's Fine Goods LLC or its licensors and are protected by copyright and trademark law. You may view and print pages for your own personal use. You may not republish, sell, rent, sub-license, reproduce or redistribute any part of the site without our written permission.

The Wilkinson's Fine Goods name and marks may not be used in connection with any product or service that is not ours.

Reviews and anything else you send us

If you send us reviews, photographs, comments or suggestions, you give us permission to use, edit and publish them without obligation to you and without payment. You confirm that what you send is yours to send and does not infringe anyone else's rights. We may remove any submission at our discretion, and we are not obliged to keep submissions confidential.

Links to other sites

We link to other sites for convenience. We do not control them and we are not responsible for their content, their goods or their policies. Visiting them is at your own risk.

Accuracy

We work to keep the site accurate and current, but we do not warrant that it is complete, error free, or always available. We may change products, prices and content at any time without notice.

Disclaimer and limitation of liability

To the fullest extent permitted by law, the site and everything on it are provided as is and as available, without warranties of any kind, whether express or implied.

To the fullest extent permitted by law, Wilkinson's Fine Goods LLC and its owners, employees and suppliers are not liable for any indirect, incidental, special or consequential damages arising from your use of the site or from any product bought through it. Where liability cannot be excluded, it is limited to the amount you paid for the product in question.

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited.

Indemnity

You agree to indemnify Wilkinson's Fine Goods LLC against any claim arising from your breach of these terms or your misuse of the site.

Governing law

These terms are governed by the laws of the State of Texas, without regard to its conflict of law rules. Any dispute will be brought in the state or federal courts located in Denton County, Texas, and you agree to that jurisdiction.

Changes to these terms

We may update these terms at any time. The version posted here is the one in force, and the effective date at the top tells you when it last changed. Continuing to use the site means you accept the current version.

General

If any part of these terms is found unenforceable, the rest stays in force. Our failure to enforce a provision is not a waiver of it. These terms, together with the policies linked above, are the whole agreement between us about the site.

Contact

Wilkinson's Fine Goods LLC
347 E. Hickory St., Denton, Texas 76201, USA
info@wilkinsonsfinegoods.com
(940) 231-6637