Full Priced Products
You may return your full priced item for a refund/exchange within 14 days. Returns attempted after 14 days are not eligible for refund. Returns made within 30 days are eligable for exchange or store credit only.
To receive a refund or exchange the following conditions must be met:
- All items must be returned new, unworn, unwashed, unaltered and in original packaging.
- Apothecary must be in original packaging and unopened and unused.
Sale-priced items will not be eligible for return or exchange.
Steps to Return or Exchange Item:
- Please contact firstname.lastname@example.org
- Email subject line should be titled "Return or Exchange"
- Email body should have the name of the item, include the reason for return/exchange
- If exchanging please include the item or items of similar value that you'd like to exchange your item for.
In the case you do have to return or exchange an item, we want to make sure that it gets resolved in a timely manor to ensure customer satisfaction.
Disclaimer - Wilkinson's Fine Goods is not responsible for lost or damaged items in transit.