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Made-To-Order: Most of what we sell is made to order by hand, so each item shows its own lead time near the price. We do not start the clock until your order comes in, and we will not rush a piece just to ship it faster.

Orders over $300 ship free. Below that, shipping is charged by the weight of the parcel and shown at checkout. Desk mats and other oversized pieces ship at their own flat rate and are not eligible for free shipping, because their size and weight make it unworkable on our end. Need something by a date? Tell us before you order and we will be straight about whether we can hit it.

Returns: in stock goods can be returned or exchanged within 30 days. Made to order, custom, and personalized pieces, including monogrammed items, are final sale and cannot be refunded, since they are built for you and cannot go back on the shelf.