Full Priced Retail Products
You may return your full priced retail item for a refund/exchange within 30 days. Returns attempted after 30 days are not eligible for refund/exchange.To receive a refund or exchange the following conditions must be met:
- All items must be returned new, unworn, unwashed, unaltered and in original packaging.
- Apothecary must be in original packaging and unopened and unused.
Custom Items (Leather Goods/Boots/Apparel)
If you design something custom online or purchase in-store, these will not be eligible for return or exchange.
Sale-priced items will not be eligible for return or exchange.
Steps to Return or Exchange Item
To initiate a return or exchange simply email firstname.lastname@example.org
In the case you do have to return or exchange an item, we want to make sure that it gets resolved in a timely manor to ensure customer satisfaction.
Disclaimer - Wilkinson's Fine Goods is not responsible for lost or damaged items in transit.
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